If you require more information on any insurance topic listed or otherwise, please e-mail us, and one of our staff will be happy to assist you.

Q: Who do I contact if I need to make changes to my insurance policy?

A: Please refer to the contacts page for the name of your account manager. Our staff are at your service and      will respond quickly to your inquiry, otherwise reach the MD\CEO

Q: Who should I contact if I have a claim after hours or on weekends?

A: Most of our underwriters operate from Monday to Friday. You can therefore put a call through to the MD\CEO      who will get across to the relevant account officer or underwriter so that the claim can be registered.

Q: Do you have an after hours e-mail service?

A: Yes, info@pathwaybrokers.com . Our regular office hours are 7:30am to 5:00pm Monday through Friday      excluding holidays. In many cases you will find staff present before and after our regular opening hours.

Q: Are options available to pay for my insurance?

A: Yes, we offer affordable payment options.

Q: What should I do if I know there will be a monthly payment problem?

A: Please call your customer service representative as soon as you know there may be a problem. We can      help if it is caught early enough.

Q: What policy form do you recommend? Third party or Comprehensive?

A: As insurance professionals we always recommend the best form of coverage possible. When it comes to      property insurance we recommend the Comprehensive policies. These policies give you the widest      possible coverage and the additional premium is relatively small. If you have any questions please feel      free to contact us.

Q: Can anyone drive my car? What happens if there's an accident?

A: Any qualified, licensed operator, with your permission, can drive your vehicle and be insured under your      policy. We wish to point out that this person will be driving with your insurance and your good driving            record.If they have an accident it could seriously affect you. However, you are indemnifiable by the      underwriter.